Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Event
March 14, 2024 11:00–11:30 am PT | 1:00–1:30 pm CT | 2:00–2:30 pm ET
Speakers: Jeremy M. Creelan, Megan B. Poetzel, Laurel Loomis Rimon
Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:
-
- Managing customer communications channels for service and diligence
- Handling customer complaints and sharing related information between partners
- How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?
Related Webinars:
Best Practices in Establishing and Documenting a Bank-Fintech Partnership
When Worlds Collide: Navigating Competing Financial Crime and Consumer Protection Requirements
Related Attorneys
Related Capabilities
Event
March 14, 2024 11:00–11:30 am PT | 1:00–1:30 pm CT | 2:00–2:30 pm ET
Speakers: Jeremy M. Creelan, Megan B. Poetzel, Laurel Loomis Rimon
Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:
-
- Managing customer communications channels for service and diligence
- Handling customer complaints and sharing related information between partners
- How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?
Related Webinars:
Best Practices in Establishing and Documenting a Bank-Fintech Partnership
When Worlds Collide: Navigating Competing Financial Crime and Consumer Protection Requirements
Related Attorneys
Related Capabilities
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