Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Event
March 14, 2024 11:00–11:30 am PT | 1:00–1:30 pm CT | 2:00–2:30 pm ET
Speakers: Jeremy M. Creelan, Megan B. Poetzel, Laurel Loomis Rimon
Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:
-
- Managing customer communications channels for service and diligence
- Handling customer complaints and sharing related information between partners
- How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?
Related Webinars:
Best Practices in Establishing and Documenting a Bank-Fintech Partnership
When Worlds Collide: Navigating Competing Financial Crime and Consumer Protection Requirements
Related Lawyers
Related Capabilities
Event
March 14, 2024 11:00–11:30 am PT | 1:00–1:30 pm CT | 2:00–2:30 pm ET
Speakers: Jeremy M. Creelan, Megan B. Poetzel, Laurel Loomis Rimon
Yours, Mine, and Ours: Customer Service in the Bank-Fintech Partnership
Join Jenner & Block Partners Jeremy Creelan, Megan Poetzel, and Laurel Loomis Rimon in the third CLE webinar in our series on Bank-Fintech Partnerships. Topics covered will include:
-
- Managing customer communications channels for service and diligence
- Handling customer complaints and sharing related information between partners
- How are regulators considering customer service in an era of skepticism about third- and fourth-party vendors?
Related Webinars:
Best Practices in Establishing and Documenting a Bank-Fintech Partnership
When Worlds Collide: Navigating Competing Financial Crime and Consumer Protection Requirements
Related Lawyers
Related Capabilities
News and Insights
Event
Associate Steven Arango to Speak at the Veterans' Legal Career Fair
On September 18, Associate Steven Arango will speak on a panel at the Veterans' Legal Career Fair (VLCF), the only legal career fair in the United States dedicated to veterans, active-duty service members, and military spouses.
September 18, 2026
Publications
In American Banker, Partner Laurel Loomis Rimon Weighs in on OCC's Handling of Fintech Bank Charter Applications
Partner Laurel Loomis Rimon spoke with American Banker about how the Office of the Comptroller of the Currency is approaching bank charter applications from fintechs, amid a growing wave of companies seeking charters from federal regulators.
August 18, 2026
Event
Partner David Greenwald to Speak at PLI Program on Privilege and AI
On August 17, David Greenwald will speak at "Fitting New “Tech” Into the Attorney-Client Privilege and Work Product Protection," a virtual program hosted by the Practising Law Institute (PLI).
August 17, 2026
Publications
Special Counsel Kimberly Cook Featured in FCBA Member Spotlight
The Federal Communications Bar Association (FCBA) featured Kimberly Cook in its Member Spotlight series.
August 13, 2026
Recognition
Three Jenner & Block Partners Named to Crain's New York Business' 2026 Notable Leaders in Accounting, Consulting & Law List
Crain's New York Business recognized Jenner & Block Partners Anthony Barkow, Alison Stein, and Damian Williams among its 2026 Notable Leaders in Accounting, Consulting & Law.
August 10, 2026